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Michael Kors


Today's Hours:

10:00 AM - 9:30 PM

Phone Number:

(703) 385-5590

Store Location:

Upper Level near Macy's II

Where to Park:

Mall entrance next to The Cheesecake Factory

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Michael Kors store front

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Coach is a modern American luxury brand with a rich heritage rooted in quality and craftsmanship. All over the world, the Coach name is synonymous with the ease and sophistication of New York style.


Details


Michael Kors is the leading American fashion designer for luxury accessories and sportswear. The company's heritage is rooted in producing polished, sleek, sophisticated American sportswear with a jet-set attitude.  Their products are emblematic of the highest standard of quality and include apparel, accessories and beauty.


Products

Women's handbags, shoes and apparel


Featured Brand Names

Micheal Kors exclusively


Website

michaelkors.com


Store Manager

Suzanne Cardaropoli


Return Policy

See store for details.


Accepted Payment Methods

Cash
Check
Visa
MasterCard
American express
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Jobs


Sales Supervisor, Full time/Part Time Posted Aug 1st

Job Summary: Assist Store Manager in management and daily operation of the store, including sales, customer service, operations and administration, communication, marketing and merchandising. Ability to assume the responsibilities of the Store Manager in his/her absence.

 

Job Description:  

SALES GENERATION
• Meet personal and store sales goals
• Assist in the tracking, monitoring, and communication of business results
• Ensure an elevated level of sales and service is practiced by all associates; lead by example
• Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales
• Ensure all sales related policies and procedures are maintained
• Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff
• Maintain a keen interest in the fashion industry and market trends


CUSTOMER SERVICE
• Ensure all associates provide the highest level of customer service
• Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)


OPERATIONS
• Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
• Support and assist in staff training in all areas of appropriate register usage and maintenance
• Understand and properly execute all management register functions
• Participate in inventories
• Understand and execute cash control procedures including: bank deposits, safe funds, petty cash
• Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis


MERCHANDISING/VISUAL
• Assist in the implementation and maintenance of all merchandising/visual directives
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
• Ensure deliveries are properly processed in a timely manner
• Identify and communicate product concerns in a timely manner
• Communicate inventory needs to support the business goal

Please apply in-store.


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